Our alarm system keeps going off unintentionally, isn't there something I can do about this?
Fire alarms seldom malfunction. Usually, if they are sounding, there is a reason. Sensing devices may need cleaning or replacement. Other reasons causing alarm activation may be as simple as a bag of popcorn that overcooked in a microwave, a co-worker smoking in an area where they shouldn't be, or dust from re-modeling. In all of cases, even though big flames were not shooting from the building and hoses were not needed to put the fire out, the system was doing its job of alerting everyone in the building to a possible danger of a fire. If your system activates, immediately leave the building and do not re-enter until the proper authority investigated the alarm and gives the all clear to enter the building. Take every fire alarm seriously, follow your established evacuation plan, leave the building until someone of authority (building maintenance, security, the fire department, etc.) tell you it is safe to return.

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1. What number do I call for an emergency?
2. How can I get Southside Fire Department at my Block Party?
3. Where should a Fire Extinguisher be placed in the home?
4. Are fireworks legal to discharge in the City of Southside?
5. My home has a sprinkler system. Are there things I should do to maintain the system?
6. My building has a sprinkler system. Are there things I should do to maintain the system?
7. The Fire Department has been inspecting my building for many years and has never mentioned a violation in the past. Why are they indicating a violation this time?
8. What code does the City of Southside Fire Department use?
9. My building has a fire alarm system. Are there things I should do to maintain the system?
10. Our alarm system keeps going off unintentionally, isn't there something I can do about this?
11. When I need a permit, whom do I call?
12. What if I smell gas in my home?
13. How often should I change the batteries in my smoke detector?
14. Why do you block traffic lanes at auto accidents - more lanes than are necessary?
15. Why do firefighters get upset when you drive over fire hoses?
16. What should I do when I see or hear an emergency vehicle coming towards me when driving?
17. My smoke detector or Carbon Monoxide detector is chirping, what does that mean?
18. Does the Fire Department fill fire extinguishers?
19. Why do firefighters break out windows and cut holes in the roof during a fire?